I've been trying to submit a very simple Skype Extra for a client. For what is such a digitally based business, this submission process is entirely analog and alltogether frustrating.

For the pages of developer documents that they have on their site, I found it overwhelming and really wasn't sure where to start. After building a simple ClickOnce application in C#, I later assumed that this type of application would not work as an extra. After pairing down the application to simple HTML, I submitted, submitted and accidently submitted again.

There are no contact email addresses that I could find anywhere on any of the corporate Skype sites. After resorting to posting on their forums, I have come to find that the extra will be manually reviewed, but that person is currently in Russia and will not be able to review until they return.

With no clear submission policy, no contact email addresses, and no mechanism to understand the status of your submission, I have to say I'm left entirely frustrated by this process and can't really understand how in this day and age, they haven't automated this process.

I understand the need to manually review extras, but if I were on the Skype staff, I wouldn't want to be answering the same question over and over on the boards. I'd put the ability to check the status in the hands of the submitter.