10 Things Great Teams Do

  1. Continuously learn We openly share within and outside the team in a productive manner.

  2. Constant reevaluation of process How can we be more productive? Does the process that we created in the past still suit the way we work today?

  3. Start with quality We strive for perfection in our work, but quickly recognize the law of diminishing returns and react accordingly.

  4. Have a customer perspective We look at things from the perspective of the people who use our products and services, and continually refine that viewpoint as our customers change.

  5. Work out loud We keep our direct team and others up-to-date via Big Visible Charts, dashboards, etc. We choose not to hide our ups and our downs as that would violate rules 1, 2, and 3.

  6. Prioritize well We work on the most important things first. We know what those things are and we openly identify them.

  7. Product manage At the end of the day, we are all product managers, and strive to make a better product, deliver a better service, and have happier customers. We realize sometimes it is the little things that make up that happiness and we are always looking to provide that edge.

  8. Understand core issues We work with our customers to live their pains and know where opportunity lies for them. When we know how our customers think, we are better equipped to deliver them what they need, when they need it.

  9. Move as one Trailblazing the future has unknowns and we accept that. When we fall short, we take the opportunity to learn and move forward. We celebrate the assist as much as the goal.

  10. We love what we do We work hard to constantly improve and push our team forward. We know any great endeavor is a marathon, not a sprint, and we build to last.

  11. We laugh Many things in life are serious, but not all. We know the power of a simple smile.